Retail Billing Analyst I

Job Description

Customized Energy Solutions (CES) is hiring a Retail Billing Analyst I to join our growing Retail Services team. This role is ideal for a recent graduate or early-career professional with billing, invoicing, or financial operations experience who is eager to build expertise in the energy industry.

As a Retail Billing Analyst, you’ll ensure billing accuracy, investigate and resolve discrepancies, and support clients with billing-related issues. You’ll also work with data sets, improve reporting tools, and help streamline billing operations. This is a great opportunity to grow your billing and data analysis skills in a collaborative, mission-driven company.

What You’ll Do

• Manage daily billing processes, including data validation, exception handling, and quality checks.
• Generate, review, and reconcile client invoices to ensure accuracy.
• Investigate and resolve billing discrepancies or escalations in a timely manner.
• Conduct system audits using Excel and SQL to confirm data integrity.
• Collaborate with technical and business teams to improve billing workflows and reporting tools.
• Support process improvements and automation to increase billing efficiency.

Qualifications

Preferred (Not Required)

Additional Information

At Customized Energy Solutions, we offer a competitive salary based on experience, along with comprehensive benefits like performance-based bonuses, comprehensive health coverage, and tuition reimbursement to support your ongoing growth and success