Amazon Brand Manager

• Serve as the primary point of contact for a portfolio of client accounts, building trusted relationships and owning overall account health
• Lead client communications and meetings, providing clear updates, context, and guidance aligned with client goals
• Translate client needs and objectives into clear internal priorities, delegating tasks and coordinating across team members
• Manage timelines, deliverables, and dependencies across multiple workstreams to ensure projects move forward smoothly
• Support strategic problem-solving by helping identify challenges, frame opportunities, and collaborate on practical recommendations
• Maintain visibility into account performance and progress, ensuring alignment between clients and internal teams
• Prepare and deliver regular account updates and performance summaries in a clear, concise, and client-friendly format
• Proactively identify risks, gaps, or blockers and help resolve them before they impact outcomes
• Account set-up, new listing creation, inventory management/forecasting
• Collaboration with Advertising Managers to reach client objectives
• Design/create, communicate, and execute business strategies and game plan
• Market research of customer products, competitors, etc.
• Client communication via calls, emails, text messages, social channels, and occasionally in person

• Bachelor’s degree in Marketing, Business, Communications, or a related program (preferred)
• Able to learn through self-teaching; an Amazon Brand Manager needs to learn and adapt as changes come
• Be able to take obscure tasks/projects and get desired results with little direction
• Knowledge of corporate/brand strategy
• Attention to detail and extremely organized
• Able to manage multiple projects/accounts and priorities and meet deadlines on time
• Excellent verbal and written communication skills
• Keen eye for branding
• Having a service-first and servant-leadership mentality
• Ability to work successfully under the pressure of deadlines and to accept new ways of doing business
• High integrity, high energy, and a positive attitude
• Enthusiasm for Pitted Labs' mission
• Adheres to strict confidential guidelines
• Continuous improvement through education and training
• Applicants must be authorized to work in the USA

• Experience successfully managing the Amazon channel for a company or multiple brands (or other e-commerce experience)
• Amazon advertising experience
• Proven ability to manage client relationships and act as a trusted point of contact
• Demonstrated ability to coordinate projects, delegate tasks, and manage multiple priorities with a high on-time completion rate
• Excellent written, verbal, and video communication skills, with confidence working directly with clients
• Experience in agency, consulting, or service-based environments strongly preferred
• Comfortable working in a fast-paced environment with evolving priorities
• Proficiency with project management tools, spreadsheets, and basic reporting workflows
• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
• Ability to work a hybrid work schedule in person in Portland, OR

• Competitive salary
• Health, dental, and vision insurance 100% covered for employees
• Flexible work environment with hybrid options
• Opportunities for professional development and growth
• A collaborative, high-performing, and genuinely enjoyable team culture

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