Certified Nursing Assistant-Step Down-Full Time-Nights - 1513013

Job Description

Job Description

WE ARE FLORIDA MEDICAL!

Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows :

• We are home to the Heart Institute of Florida, where our doctors have worked on the leading edge of cardiac care for more than 40 years.
• We are part of the Advanced Neuroscience Network, leading the way in brain and spinal care in Florida.
• We have a comprehensive stroke center that offers fast, effective stroke care for a strong recovery.

At Florida Medical Center, we are committed to delivering the highest quality care possible to each of our patients. We strive to help patients achieve better outcomes, quicker recovery times, shorter hospital stays and ultimately, better health. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from trusted organizations including the Florida Agency for Health Care Administration (AHCA) and the American Heart / Stroke Association.

WHAT WE OFFER

POSITION SUMMARY :

Performs nonprofessional nursing tasks in the care and comfort of primarily adult and geriatric patients with acute and chronic illness. Performs specific treatments / procedures under the direction of the RN. Maintains clean and orderly patient care areas, equipment and supplies. Restocks inventories and supplies to keep supplies readily available. May be needed to work beyond the regular tour of duty or in another patient care unit as assigned by the department head or nursing supervisor.

Knowledge of adherence to monitoring of and compliance of all regulatory and licensing agency guidelines including but not limited to TJC, OSHA, ACHA, CMS, etc.

CUSTOMER SERVICE RESPONSIBILITIES :

Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor / manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.

POSITION QUALIFICATIONS (including required licenses / certifications, education and job knowledge / experience) :