Admitting Switchboard Clerk, Access Services

Admitting Switchboard Clerk, Access Services

Bennington-VT-05201-United States

JOB SUMMARY

Responsible for duties in support of departmental efficiencies which may include : but not limited to performing, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• Minimum typing skills of 25 wpm
• Customer service skills and experience
• Ability to work in a fast paced environment
• Ability to receive and express detailed information through oral and written communications
• Must be able to perform essential job duties in at least two Patient Access service areas including ED
• Must be able to appropriately interpret physician orders, medical terminology and insurance cards
• SVMC requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment
• Must be able to sit at computer terminal for extended periods of time
• Occasionally lift / carry items weighing up to 25 lbs
• Can work in patient care locations which include potential exposure to life-threatening patient conditions
• Must be available to work hours and days as needed based on departmental / system demands
• Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.

Responsibilities

EDUCATION / EXPERIENCE

PI170532fa2dca-30511-38147449