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Manager, Product Sales Venmo
Manager, Product Sales VenmoPayPal • Chicago, IL, US
No longer accepting applications
Manager, Product Sales Venmo

Manager, Product Sales Venmo

PayPal • Chicago, IL, US
1 day ago
Job type
  • Full-time
Job description

CL7 Venmo Product Sales Specialist LE Lead

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description

The CL7 Venmo Product Sales Specialist LE Lead is an important part of the PYPL sales org, whose overall goal is to grow and strengthen PayPal merchant partnerships, drive increased revenue for PayPal, and support overall adoption of PayPal's revenue and payments solutions across Americas. The specific focus of Venmo Sales Specialist Lead is the value-driven sale of our suite of Venmo solutions, with emphasis on solution selling. The Product Sales Specialist will be expected to have a deep understanding of their specific portfolio of named existing accounts and prospects to drive desired outcomes for PayPal, while simultaneously anticipating and managing against competitor moves. For these as well as portfolio named accounts, the Product Sales Specialist will assist in formulating strategic partnerships, which may include creative commercial and structural elements.

Essential Responsibilities :

  • Lead functional projects and programs, ensuring alignment with business trends.
  • Identify issues and recommend best practices to improve processes.
  • Partner with various teams to analyze and understand business trends.
  • Contribute to business or process improvements within the function.
  • Develop strategies to enhance product sales and customer satisfaction.

Expected Qualifications :

  • 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
  • Key Experience :

  • 5+ years of experience product solutioning or selling to senior executives at Fortune 1000 companies.
  • Deep expertise in consumer value mapping and their application to customer needs within the Branded Checkout space
  • Deep expertise in funnel conversion design and optimization (ideally within Fintech, Direct to Consumer, Social, or scaled B2B2C digital platform)
  • Skilled storyteller with proven experience communicating and selling from a values-based platform
  • Deep experience working with C-level executives and decision makers in the following functional areas :
  • Product
  • Sales
  • Marketing
  • Finance
  • Exceptional communication and presentation skills, with an emphasis on translating insights, product information and data into client value.
  • Strong negotiation skills, with the ability to collaborate with cross-functional teams to achieve win-win outcomes.
  • Proven consultative sales abilities and the ability to work well in a matrixed environment, collaborate across multiple departments and influence all levels within an organization.
  • Strong analytical skills with ability to develop value-driven narratives and ROI-based proposals.
  • Strong industry knowledge of payments including eCommerce and Omni acceptance solutions
  • A consistent track record of exceeding quota targets.
  • Familiarity with Salesforce CRM is a plus.
  • Bachelor's degree required; MBA preferred.
  • Duties and Responsibilities :

  • Drive revenue growth for Venmo by understanding the merchant's business needs and aligning their needs with our solutions.
  • Partner with front book Account Executives on net new business deals and targeted co-selling into portfolio of named existing accounts with back book AEs.
  • Support team to grow and maintain the US Venmo pipeline, with accurate forecasting and associated account plans.
  • Collaborates with internal stakeholders to identify and propel cross-sell opportunities.
  • Supports the US Product Sales Specialist team, responsible for co-managing entire sales cycle with AE by identifying potential sales, conducting pre-sales calls, delivering customized presentations, delivering ROI-based proposals and support negotiating complex contracts.
  • Typically will lead most key prospecting and opportunity driving activities, as well as winning the deal and ensuring a successful LTS and post-live experience
  • Leads : discovery, product fit consulting, sales pitch, pre-sales demo, pricing, negotiation, Compliance / UW, KYC / AML, Risk, Contract generation, account training / demos, LTS and post-live support, and sales closing
  • Supports in partnership with AE / SE / Product Success : prospecting, account creation, integration, and win / loss analysis
  • Selling the following key products :
  • Upstream messaging (primary), button placement (secondary) for :
  • Venmo
  • All new Venmo products / feature enhancements
  • Ideally drives the following outcomes as part of a structured deal :
  • Co-marketing
  • Case studies / testimonials
  • Exclusivity (ideal)
  • Co-existence in situations where exclusivity is not possible for short term only / phased approaches
  • A / B testing
  • Data sharing even outside of A / B testing
  • Builds a measurable value proposition that resonates with multiple stakeholders.
  • Regularly provides feedback and assists in establishing priorities for the following based on customer experience :
  • Product development
  • Finance
  • Legal
  • Marketing
  • GTM
  • Sales Enablement
  • Makes a highly positive impact on culture and team through sharing learnings, building trust and leading by example.
  • Proficient in Microsoft Word, Excel, and PowerPoint, Saleforce
  • Travel up to 40% of time
  • Key Attributes :

  • Deep end user centricity : both consumer and merchant
  • Operates as a hunter aka offense proactively identifying opportunities and building strategic account plans (across both existing customer book and net new opportunities)
  • Fiercely competitive with strong sense of urgency to accomplish goals
  • Can remain focused and unfazed during periods of ambiguity
  • Team-centric and client-first mentality, able to direct and influence key internal stakeholders and build key working relationships
  • Enthusiastic student of the art of sales
  • Intellectual curiosity a must
  • Project management skills a must
  • Flexible, decisive and fun to work with
  • PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

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