Relationship Banker

Relationship Banker

What We Can Offer You :

Career growth promotional opportunities

Incentive program based on performance

Paid time off (PTO)

Paid holidays for full-time / part-time employees

Health, dental, vision, 401k match, and life insurance

Employee assistance program

Tuition assistance program (full-time)

Financial coaching and benefit guidance

Floating cultural holiday

Family focused benefits (paid parental leave, adoption assistance, infertility services)

Retirement plan

The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.

This position will support Banking Centers within the District. May require working occasional Saturdays.

Position Responsibilities :

Marketing Activities :

• Execute the proactive marketing activities for the attraction, retention, and expansion of customers.
• Complete assigned daily planning activities.
• Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
• Act as a digital ambassador to transition customers to digital solutions.
• Initiate quality financial wellness conversations to add value to customers relationships.
• Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.
• Assist in community awareness events to increase bank outreach and foster new business relationships.
• Effective utilization of converge for customer relationship management.

Operational Risk :

Customer Experience Management :

Partnership :