Director of Operations National Account

Director of Operations National Account

Position Title : Director of Operations National Account

Salary : $150,000-$170,000

Our passion is food! At Bon Appetit Management Company, we are committed to two things, great food and outstanding service! At Bon Appetit, you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The National Director of Operations is a pivotal leadership role responsible for overseeing all strategic operations across multiple locations. Reporting directly to VP of Hospitality, the Director will supervise and guide the site operational teams to ensure seamless execution of operational strategies. Accountable for effectively coordinating and directing all activities within the assigned region through on-site managers and directors. This includes monitoring ongoing operations, selectively negotiating as necessary, and ensuring the highest levels of client and customer satisfaction, account retention, and employee relations. The National Director of Operations will also play a key role in achieving and formulating future business growth plans.

POSITION OBJECTIVES :

In the performance of their respective tasks and duties, all employees are expected to conform to the following :

• Perform high-quality work within established deadlines with the ability to work both independently and as part of a team.
• Interact professionally with colleagues, clients, and external partners.
• Demonstrate effective collaboration and communication with internal teams and other organizations.

Major Duties

1. National Oversight & Client Relations

2. Operational Excellence

3. Operational Leadership and Safety Management :

Additional Duties

4. Efficiency Enhancement & Innovation :

5. Compliance :

6. Additional Responsibilities :

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associates at Bon Appetit are offered many fantastic benefits.