Job Description
Job Description
Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Overnight Houseperson for the Hotel Paso Del Norte.
We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!
We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN
The overnight shift is from 11 : 00PM to 7 : 00AM
Salary
The pay range for this position is $14.00 to $14.50 per hour based on experience and qualifications.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :
- Maintains the overall cleanliness of the hotel’s public and back of house space by cleaning all assigned areas thoroughly on a nightly basis
- Cleans public areas including : Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management
- Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required
- Removes all litter from public space
- Dusts all spots thoroughly
- Performs other cleaning duties as required
- Uses housekeeping chemicals as necessary to clean assigned areas to standard
- Prevents any damage to hotel property by exercising proper caution with chemicals
- Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
- Operates vacuum cleaner according to operational procedures, replaces and / or empties vacuum cleaner on a regular basis
- Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
- Turns in articles found in public space to lost and found
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
- Anticipate and exceed guest expectations
- Smile, have eye contact and greet guests immediately upon each encounter
- Handle special requests properly
- Assist other housekeeping associates in maintaining clean and organized work and public areas.
- Follow correct procedures for entering a guest room
- Keep voices and other noise low on guest floors, especially in the morning
- Follow all applicable Company Standard Operating Procedures
REQUIRED SKILLS / ABILITIES :
Teamwork Skills
Be an enthusiastic, helpful and positive member of the teamBe professional, responsible and mature in conduct and behaviorBe understanding of, encouraging to, and friendly with all co-workers and supervisorsCommunicate pertinent information to supervisor and co-workersCare for co-workers’ rooms, carts and equipmentRespond positively to new ideasAccept critical / developmental feedback openlySafety and Security SkillsBe knowledgeable of policies regarding emergency procedures.Minimizes safety hazards by following all safety, security rules and proceduresBe knowledgeable about bloodborne pathogen proceduresProperly document and store “lost and found” itemsUse all chemicals and cleaners properlyProperly handle and account for keysResponsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.Must be able to speak and understand the primary language(s) used in the workplace.Requires some communication skills, both verbal and written.EDUCATION / EXPERIENCE :
High school or equivalent education required.No prior experience requiredPHYSICAL REQUIREMENTS :
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.Must be able to stand and exert well-paced mobility for up to 4 hours in length.Must be able to lift up to 75 lbs on a regular and continuing basis.Must be able to exert well-paced ability in limited space.Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.Must be able to bend, stoop, squat and stretch to fulfill cleaning / inspection tasks.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinatesVision occurs continuously with the most common visual functions being those of near vision and depth perception.Requires manual dexterity to use and operate all necessary equipment.All associates must maintain a neat, clean and well-groomed appearance per Company Standards.Amazing Benefits At A Glance :
Team Driven and Values Based CultureVacation PayEmployee Assistance ProgramCareer Growth OpportunitiesEmployee discount