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Commercial Service Manager
Commercial Service ManagerLee Company • Knoxville, TN, US
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Commercial Service Manager

Commercial Service Manager

Lee Company • Knoxville, TN, US
17 hours ago
Job type
  • Full-time
Job description

Join Lee Company as a Commercial Service Manager and lead our Facility Solutions Group to deliver exceptional HVAC, plumbing, electrical, and preventative maintenance services across Tennessee, Alabama, and Kentucky.

Lee Company, established in 1944, is recognized for trust, honesty, employee safety, and operational excellence.

Summary of Responsibilities

  • Ensure all customer needs are met promptly, maintaining a high level of customer service.
  • Oversee dispatch operations, ensuring accurate call delegation and clear communication with customers and technicians.
  • Assign work orders efficiently, considering location and required skill sets to deliver outstanding service.

Education and Experience

  • 5+ years in a managerial trade role.
  • OR 5–10 years of field experience in HVAC, plumbing, or electrical.
  • OR a Business Management degree with 3–5 years of industry experience.
  • Skills and Abilities

  • Soft skills
  • Communication

  • Critical thinking
  • Decision-making
  • Management skills
  • Ability to manage self and a small team of employees.

  • Collaborate with dispatch to manage manpower for service calls and quoted work.
  • Company Perks & Benefits

  • Comprehensive health, dental, and vision insurance, plus on-site and mobile health clinic services.
  • Earned Wage Access (EWA), 401(k) with company match, HSA contributions, and company-paid life and long-term disability insurance.
  • Company-supported volunteer opportunities.
  • Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities.
  • Paid time off, holidays, and chaplain services for support when needed.
  • If you have a desire to serve and a passion for excellence, apply today!

    Lee Company is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.

    Lee Company is an E-Verify employer. Candidates must be legally authorized to work in the United States. At the time of hire, employees will be required to provide proof of employment eligibility.

    Seniority Level

    Mid-Senior level

    Employment Type

    Full-time

    Job Function

    Management and Manufacturing; Industries : Facilities Services

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    Commercial Service Manager • Knoxville, TN, US

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