Night Auditor / Front Desk Beckley

Job Description

Job Description

Front Desk / Night auditor position 10 pm - 8 am Part-Time Beckley, WVThe first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for balancing the daily receipts, greeting hotel guests, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities

• Perform accounting, administrative, and guest service duties on the overnight shift, 2 nights per week, additional when needed.
• Process invoices and transactions for preparation of reports and statements.
• Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
• Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
• Maintain cleanliness and organization of the front desk area and common areas
• Adhere to all company policies and procedures
• Handle sensitive and confidential information with discretion
• Update and maintain guest records in the reservation system
• Process payments and reconcile cash drawer at the end of each shift
• Generate reports as needed
• Stand up for 6-8 hours each day.
• Handle check in, check out, and other transaction enquiries.

Required Skills and Qualifications

Preferred Skills and Qualifications

Health care benefit package available