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On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2855)

On-Demand : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2855)

San Diego StaffingSan Diego, CA, US
6 days ago
Job type
  • Full-time
Job description

Target On-Demand Team Member

Starting hourly rate : $19.00 USD per hour. Working at Target means helping all families discover the joy of everyday life. This role is ideal for those looking for a personalized work schedule. As an On-Demand Team Member, you will not be included on the posted weekly schedule, but will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand Team Member, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

  • Communicating and interacting with guests to build an inclusive guest experience
  • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Adapting to different guest interactions and situations
  • Promoting and engaging around various benefits, offerings and services

A typical day will most likely include the following responsibilities :

  • Demonstrate a service culture that prioritizes the guest service experience
  • Create a welcoming experience by greeting guests
  • Engage with guests in a welcoming way, to help solve their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store
  • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy
  • Make the guest aware of current and upcoming brand launches, store activities and events
  • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App
  • Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures
  • Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures
  • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
  • Maintain a clean, clutter free work area
  • Stock supplies during store open hours while being available for the guest
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • Support Cash Office processes as needed, including management of cash systems
  • All other duties based on business needs

    • This may be the right job for you if :

  • You enjoy interacting and helping others
  • You thrive in a fast-moving, highly active and physically demanding role
  • You are open to working a flexible work schedule

    • There are a few skills you should have from the get-go :

  • Communicating effectively
  • Capability to remain focused and composed in a fast-paced environment
  • Welcoming and helpful attitude toward guests and other team members
  • Attention to detail while multi-tasking
  • Willing to educate guests and engage around products and services
  • Ability to communicate on multiple frequency devices and operate handheld scanners
  • Work both independently and with a team

    • We expect you to :

  • Accurately handle cash register operations, cash transactions, and support cash office operations as needed
  • Scan, handle and move merchandise efficiently and safely
  • Flexibility when picking up shifts
  • Active engagement by picking up and working shifts
  • Capable of working in and exposure to varying temperatures, humidity, and other elements
  • Ability to remain mobile for the duration of a scheduled shift
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