Call Center Representative

Dunham & Jones, is a nationwide criminal defense firm, built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.

Responsibilities and duties :

• Managing incoming and outbound calls in a timely manner
• Following call center "scripts" when handling different topics
• Identifying client's needs, clarify information and obtain necessary information for further processing
• Assist with setting new client appointments
• Assist with processing payments
• This is not a remote position

Qualifications :

The pay range for this role is :

15.50 - 17 USD per hour(Imm / Call Center Office)

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