Rehab Services Coordinator

Job Description

Job Description

The Rehab Services Coordinator is responsible for discussing insurance coverage, including usual and customary charges, Medicare and Medical Assistance availability, reimbursement options available for services, educating patients regarding the billing and credit policies, work with patient’s insurance carrier to verify benefits coverage for service. They are also responsible for scheduling Assistive Technology Professionals with OT’s, PT’s and Technicians with existing customers.

Principal Responsibilities

• Verify coverage and benefits prior to service.
• Secure prior-approval and pre-authorization.
• Maintain proficiency with insurance and billing issues and serve as a resource to providers and staff.
• Inform customers of the company’s billing and credit policies.
• Respond to customer's verbal and written requests in a timely fashion.
• Must be empathetic, yet responsive to patients while adhering to Patient Accounting billing practices and guidelines.
• Perform other job duties as assigned.

Education / Experience

Knowledge, Skills and Abilities

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