Customer Success Advocate

A company is looking for a Customer Success Advocate to strengthen customer relationships and ensure seamless service delivery.

Key Responsibilities

Manage and maintain service opportunities in Salesforce and Mavenlink, ensuring project information is current

Oversee subcontract administration and coordinate with Contract Management for accurate entries

Facilitate communication among internal teams and external stakeholders to support project execution

Required Qualifications

Bachelor's degree in a related field and 8-10 years of relevant experience, or equivalent education and experience

US citizenship

Strong analytical and critical thinking capabilities

Proficiency with Microsoft Office applications (Word, PowerPoint, Excel)

Ability to work effectively in cross-functional environments and manage resources effectively