Closing Manager

Position Overview?

Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Closing Manager to join our growing team.

Essential Functions : ?

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

Excellent computer proficiency (MS Office – Word, Excel and Outlook)

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Must know, understand, and be able to train on all teams in closing Typing Team, Doc Signed Team, and Funding Team & be able to explain requirements.

Handle reporting and updates to reporting for upper management when VP not available.

Resolve issues with each file and effectively problem solve.

Check for unusual disbursement requirements, review, and work with accounting on any discrepancies.

Ensure any changes or corrections that are not resolved by Underwriting are taken to reporting VP.

• Provide motivation, leadership and guidance for Closers.
• Meet regularly with all teams, discuss changes, updates, etc…
• Maintain relationships with dealers, lenders and other Triad departments.
• Ensure files are followed and kept current, i.e. expiration dates, etc. and hold Team Leads accountable
• Balance Funding / Accounting figures at the end of the month with accounting team.
• Yearly reviews of department employees. Initiate compensation increases if applicable, due to performance.
• Ensure all training material is updated regularly.
• Ensure all files comply with ATR / QM / HPML / HOEPA rules and requirements.
• Balance investor wires received and make sure they are received timely.
• Communicates and interacts with performance teams, Quality Review teams, and other managers to ensure staffing needs match the capacity plan.
• Confirm that all team members meet the required work expectation quality
• Setting and managing production and work quality expectations
• Hiring and onboarding (or training) of Closing staff

Must also be able to step in at any time and jump in to help on any team. Must have all knowledge needed below.

Typer

Doc Signed

Funder

Minimum Qualifications : ?

Required :

1-3 Mortgage closing / title experience.

Maintain relationships and provide superior customer service.

Must be able to Multi-task

Must have strong work ethic

Strong problem-solving skills

Accuracy and attention to detail

Strong verbal and written communication skills

Ability to work independently as well as in a team setting

Working knowledge of mortgage industry regulations

Preferred :

Knowledge of Manufactured Housing

2 plus years working knowledge of Encompass

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

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