Sr. PM Inventory Governance, Inventory Trust

Senior Program Manager

The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity of Amazon's store. As part of TSI, the Inventory Trust team is seeking a Senior Program Manager to lead critical programs protecting Amazon's supply chain integrity through quarantine management. This role will oversee our specialized quarantine programs, including the Tartarus long-term quarantine program for high-risk inventory, while driving improvements in the early detection process.

Key Job Responsibilities

• Program Leadership
• Own end-to-end management of quarantine programs
• Drive program strategy and roadmap development
• Establish and track program metrics, KPIs, and success criteria
• Develop and maintain program documentation, processes, and best practices
• Lead cross-functional initiatives across multiple VP Orgs to improve program effectiveness
• Quarantine Program Management
• Lead the Tartarus program, ensuring secure long-term quarantine storage for sensitive inventory
• Manage relationships with Legal, Compliance, and investigative teams
• Oversee inventory tracking, movement, and certified destruction processes
• Maintain strict chain of custody and documentation requirements
• Drive process improvements to reduce handling errors and increase efficiency
• Stakeholder Management & Operations
• Build and maintain relationships with key internal and external stakeholders
• Provide regular program updates and metrics to leadership
• Manage relationships with third-party partners for specialized handling requirements
• Develop and maintain dashboards for stakeholder visibility
• Lead operational reviews and process improvement initiatives

Basic Qualifications

Preferred Qualifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100 / year in our lowest geographic market up to $185,000 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.