Housekeeping Supervisor

Housekeeping Supervisor

The Housekeeping Supervisor is responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the property. The Supervisor supervises the housekeeping and laundry department efficiently to maintain standards and control costs of Level Hotels and Furnished Suites.

Perks & Benefits:

• Competitive pay and a comprehensive benefit package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

• Inspects guest rooms, public areas, pool, etc. to ensure quality standards.
• Inspects VIP rooms daily and provide high level customer support
• Runs room reports, verifies room status, determines discrepant rooms, prioritizes room cleaning, and updates status of departing guest rooms.
• Assists in managing daily activities within the department.
• Acts as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
• Documents and resolves issues with discrepant rooms with Guest Services.
• Prepares, distributes, and communicates changes in assignment sheets.
• Maintains a detailed account of issues and communicates issues to next shift.
• Assists with collection of payroll related time cards and reports when needed.
• Assists management in hiring, training, scheduling, evaluating, motivating, and coaching employees.
• Reports any maintenance problems, safety hazards, accidents, or injuries; completes safety training and certifications.
• Ensures uniform and personal appearances are clean and professional.
• Maintains confidentiality of proprietary information.
• Protects company assets and ensures adherence to quality expectations and standards.
• Welcomes and acknowledges all guests according to company standards.
• Anticipates and addresses guests' service needs and assists individuals with disabilities.
• Develops and maintains positive working relationships with others and
• Listens and responds to the concerns of employees.
• Follows all company and safety and security policies and procedures.
• Performs other duties as required.

What You Bring:

• High School Diploma required.
• Must be highly motivated and able to work independently.
• Possess effective verbal and written communication skills.
• Basic written skills.
• Ability to speak with others using clear and professional language.
• Must be organized and able to prioritize and multi-task.
• Possess basic knowledge of workplace safety procedures.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

About the company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

Salary Range:

$24.28/ Hourly

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.