Order Entry and Customer Service Coordinator

Job Description

Job Description

Florida Chemical Supply, a well-established and growing chemical distribution company, is hiring for a full-time, on-site entry-level administrative and customer service role . This position is ideal for someone who enjoys a mix of administrative support, customer interaction, and order entry. You'll play a key part in daily operations while also being the first point of contact for customers and visitors.

In this role, you'll enter customer orders, answer phones, prepare internal reports, and help coordinate with sales, operations, and accounting. You'll communicate directly with customers by phone and email, confirm order details, provide updates, and follow up on questions. You'll assist with internal coordination to ensure orders are processed smoothly and delivered on time.

You'll also organize meetings, maintain records, order office supplies, and support a professional and welcoming front office environment. You'll help monitor order flow, follow up on missing paperwork, and support strong customer service from start to finish.

We're looking for someone who is organized, professional, and comfortable working with different departments and customers. Previous experience in an administrative or customer service role is preferred, but not required. You should be familiar with Microsoft Outlook, Excel, and Word. Experience in ERP systems or industries like distribution, logistics, or manufacturing is a plus.

This is a growth-oriented role with hands-on training and opportunities to move into customer service leadership. We've been in business since 1979 and offer a stable, supportive work environment.

Benefits include competitive hourly pay, paid time off, company holidays, health insurance, dental and vision insurance, company-paid life insurance, short-term and long-term disability, professional development and training, and opportunities for advancement.

Employment at Meka Integrated Solutions or Florida Chemical Supply, Inc. is contingent upon the successful completion of a comprehensive background check and drug screening.

Background Check : By submitting your application, you agree to undergo a background check that may include, but is not limited to, verification of your employment history, educational credentials, and any other activities necessary to assess your suitability for the position. We respect your privacy and will conduct all investigations in compliance with applicable laws and regulations.

Drug Screening : All potential employees are required to pass a drug screening test prior to employment. This test is designed to ensure that all team members meet our standards for safety and integrity. Refusal to submit to or failure to pass the drug screening will result in the withdrawal of the job offer.

Privacy and Confidentiality : We value your privacy and are committed to protecting your personal information. All results from background checks and drug screenings are treated with the utmost confidentiality and are used solely for the purpose of evaluating suitability for employment.

Acknowledgment : By proceeding with your application, you acknowledge and consent to these checks as part of the evaluation process. We appreciate your cooperation and look forward to potentially welcoming you to our team.