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Part-Time WIC Program Assistant

Part-Time WIC Program Assistant

Greater Lawrence Community Action CouncilLawrence, MA, US
19 days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Job Summary :

  • The Remote Part-time WIC Program Assistant responsibilities include calling appointments, scheduling appointments, screening participants for eligibility, data entry, issuing benefits, and managing participant flow by triaging to the Nutrition team.  Essential Functions / Key Responsibilities : Follows all protocols and / or regulations for processing applicants / participants for (re)certification, including : verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods,  and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and / or ineligibility to receive WIC benefits.

Oversees benefit issuance for prescribed food prescription, including :

  • re(issuing) food / formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards.
  • Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow.
  • Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate.
  • Assists with vendor monitoring as needed.
  • Performs other duties as needed, including quality assurance activities.

    • Skills & Qualifications :

  • Must have a minimum of 2 years of previous full time WIC Program Assistant experience.
  • High school diploma or G.E.D. and one year of general office experience; experience in a health care or community facility preferred.
  • Proficient computer skills.
  • Well-organized, systematic approach to work.  Good communication and interpersonal skills.  Sensitivity to the needs of the client population.
  • Available to work at least one Saturday a month.
  • Bilingual (Spanish and English) required.
  • Must have a suitable CORI & SORI completed within the first 30 days of employment.

    • Supervisory Responsibility :

  • None Travel :   Travel to mandatory in person trainings and meetings required.  Physical Demands : This job regularly requires the employee to sit, walk and stand as well as use hands repetitively to handle or operate standard office equipment.
  • The employee is occasionally required to kneel, crouch, or crawl.
  • The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds.

    • Work Environment :

  • This job operates remotely.
  • Access to private, secure internet, a computer and a private cell phone services is required.
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    Wic Program Assistant • Lawrence, MA, US