Manager, Eligibility

Overview

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare : quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Job Purpose

The Manager, Eligibility is responsible for oversight and leadership of the Eligibility team, ensuring smooth operations and exceptional service delivery to our client(s). This position is responsible for team management, overseeing daily workflows, monitoring performance, and providing feedback to drive improvement. You will collaborate with senior leadership to develop and execute strategies to enhance patient eligibility processes, acting as an escalation point for complex cases. Regular travel to support colleagues at multiple facilities and build strong relationships with hospital leadership and external stakeholders will be required. Successful candidates will have a strong background in leadership and eligibility healthcare operations, with excellent problem-solving skills, the ability to coach and develop colleagues, and a strong commitment to delivering exceptional service to our client across multiple facilities.

Work Schedule and Location

Work Hours : Full time, salaried position. Flexibility required to meet business needs.

Primary Hospital Locations : This position is hybrid with a combination of remote work and regular on-site visits to facilities, ensuring operational alignment and team support. The Manager holds overall accountability for all hospital locations listed below. Day-to-day responsibilities are divided between the Manager and a Supervisor who reports to this role, with the Manager providing additional on-site support to the Supervisor's facilities as needed.

Manager's focus : Direct leadership of colleagues at the following facilities :

• St. Joseph Medical Center – 333 Madison St., Joliet, IL. 60435
• St. Joseph Hospital – 77 N Airlite St., Elgin, IL. 60123
• Mercy Medical Center – 1325 N Highland Ave., Aurora, IL. 60506
• St. Mary's Hospital – 500 W Court St., Kankakee, IL. 60901
• Garden City Hospital – 6245 Inkster Rd., Garden City, MI. 48135
• Lake Huron Medical Center – 2601 Electric Ave., Port Huron, MI. 48060

Supervisor's focus : Direct leadership of colleagues at the following facilities (reports to the Manager) :

Key Responsibilities

Required Qualifications & Competencies

Preferred

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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Additional postings include roles such as Manager, Emergency Programs for Healthcare and others in IL, with various salary ranges.

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