Service & Sales Representative (IAD) - Full-Time & Part-Time

Overview

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Job Overview

As a CLEAR Sales and Service Representative (Ambassador) , you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR's services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast-paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.

Responsibilities

• Drive Membership Sales : Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service : Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing inquiries.
• Security and Safety Adherence : Follow security protocols, including verifying airline documents, confirming traveler identification, and maintaining adherence to safety procedures.
• Achieve and Exceed Sales Goals : Meet or exceed daily and monthly sales targets by enrolling new members through proactive engagement and effective sales techniques.
• Demonstrate Adaptability : Learn and sell a variety of products and services, with the ability to pivot between offerings based on customer needs and priorities.

What You're Great At

Role Requirements

About CLEAR

CLEAR's mission is to create frictionless experiences where everyday moments feel like magic. With more than 27+ million members and hundreds of partners, CLEAR's identity platform is transforming how people live, work, and travel. CLEAR connects you to easier, more secure, and more seamless experiences across airports, stadiums, and mobile devices.

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, age, protected veteran status, disability status, or other legally protected characteristics. CLEAR will consider qualified applicants with criminal histories in a manner consistent with applicable laws. CLEAR also provides accommodations for qualified individuals with disabilities. For assistance or accommodations due to a disability, contact fieldrecruiting@clearme.com.

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