E-Commerce Manager (Platform & Integrations)

E-Commerce Manager (Platform & Integrations)

Location : San Francisco — Full Time, In-Person

The Opportunity

We are looking for our first E-Commerce hire — a foundational hire who will architect, manage, and operate the systems that power our global consumer product sales. There is no existing platform or infrastructure in place, so you will create our ecommerce stack. This means making informed recommendations on tools, agencies, architectures, and workflows that connect manufacturing, fulfillment, and customers across multiple brands and markets.

This is both a management and hands-on role. You will work directly with agencies to move from concept to deployment in a matter of months. You will design and implement scalable foundations for subscriptions, international compliance, customer experience, and analytics.

A major part of this role is building out and owning our e-commerce analytics stack : connecting data sources, applying AI tools to automate insights and workflows, and extracting actionable intelligence for leadership and marketing. Agency experience is a big plus, as you will be expected to lead external partners while also diving into the details yourself when needed.

Responsibilities

• ️ E-commerce platform architecture — Lead the selection and management of vendors for commerce platform development (Shopify, headless frameworks, Stripe, 3PLs). Evaluate options, present recommendations to leadership, and ensure agencies are delivering on time and to standard. Be prepared to parachute in when needed. You are expected to make direct changes, troubleshoot issues, and respond quickly during implementation and ongoing maintenance. Oversee the full system build, including storefront, checkout and payment flows, cross-border tax / compliance handling, subscriptions, CRM integration, and NFC / QR-triggered reorder experiences. Ensure the system is built to scale for multi-brand, multi-market operations.
• ️ Logistics and inventory integration — Lead the selection and management of inventory syncing tools between the e-commerce platform and 3PL. Implement and maintain integrations to keep stock levels, backorders, and waitlists accurate in real time. Develop dashboards for sell-through tracking, demand forecasting, and shortage alerts, and coordinate closely with Taxa’s Head of Manufacturing.
• ️ Automation tools and AI — Lead the selection and management of AI tools to handle “drip maintenance” and continuous optimization.
• ️ Analytics dashboards — Lead the selection and management of Taxa’s analytics platforms. Integrate selected tools to ensure that churn rate, reorder rate, unit sales, and engagement metrics are accurate and accessible. Maintain dashboards and proactively share relevant insights with leadership and other stakeholders.

Required Qualifications

Transparent Compensation