Customer Experience Support Associate

The Customer Experience Support Associate performs diverse administrative tasks in support of Customer Experience Center activities. Job functions include a variety of routine and some non-routine clerical and phone related job functions. Consultants will make outgoing phone calls to dealerships and service companies, handling customer requests, cancellation requests, and entering data and invoices into the systems the team uses (Mainframe, Salesforce Service Cloud)

• Additional Skills & Qualifications
• Handling of mail items
• Data entry
• Creation or completion of reports
• Processing payoffs
• Title work processing
• Calling customers, dealers, service providers and DMVs
• Account maintenance (ie Extensions / Due Date processing, demographic updates, etc)
• Processing Financial Change Notices / Check Requests
• Handling customer requests
• Invoice Processing
• Communicating with customers via Secure Message
• Performing and monitoring automation processes and exceptions
• Hours :

7am-4pm

• Pay and Benefits

The pay range for this position is $19.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Earth City,MO.

• Application Deadline

This position is anticipated to close on Nov 12, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.