Dispatcher

Job Description

Job Description

Salary : $25 - $29

Hight Logistics is seeking a Dispatcher to join our team. We are a mid-sized logistics company specializing in port drayage with an emphasis on sustainability with EV trucking.

Who you are : A proactive, bilingual (English / Spanish) Dispatcher experienced with dispatching ocean containers and experience with PortPro software.

We offer a generous benefits package with profit sharing, 401K matching, bonus, vacation, medical, dental, vision and life insurance.

Job Title : Dispatcher

Reports to : Terminal Supervisor

Job Summary :

This is an exclusive employment arrangement working for Hight Logistics and / or its subsidiaries. The Dispatcher is responsible for dispatching (Licensed Motor Carriers (LMCs), employee Drivers, and / or other outside Motor Carriers) and ensure that data is timely & accurately entered into company's TMS. Maintain communication with fellow Dispatchers and CSR teams to verify and resolve customer and / or shipper customer service issues. Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.

Duties / Responsibilities :

• Work with the LA and Long Beach Ports to make appointments for container pick-ups and delivery.
• Routing and monitoring Trucks and Drivers.
• Communicate with Customers, Potential Customers, Customs Brokers, Forwarders , and Terminal Contacts, and other Core Carriers.
• Monitor the location of the fleet using system tracking or calling drivers for check calls.
• Manage equipment, including chassis and containers.
• Collaborating with management to modify activities to accommodate customer needs.
• Maintain proper records and ensure information is executed correctly and on time.
• Communicate / update Manager / CSRs on daily progress, challenges, changes, issues, and all other matters; to include, daily / shift turn over; sending daily rollover / recap report.
• Be the key point of contact for any new business developed by him, which may include past and current customer.
• Will make every effort to retain / grow business from the Legacy Motus customers
• Hight Logistics will create a revenue report that will show our progress with regards to the above.
• Work with the Dispatch Team and work as part of a Team cross-training on the legacy Motus Logistics accounts as well as Hight Logistics Customers
• Assist in creating a Credit Profile for each of the legacy Motus Logistics customers for integration in our Dispatch / Accounting system.
• Working in a team environment
• Other duties as assigned

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

Benefits :