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Questmas Village Attendant
Questmas Village AttendantKalispel Tribe of Indians - KTEA • Airway Heights, WA, US
Questmas Village Attendant

Questmas Village Attendant

Kalispel Tribe of Indians - KTEA • Airway Heights, WA, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing : The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

As a Questmas Village Attendant at Northern Quest Resort & Casino, you welcome arriving guests in a friendly manner. You will also assist in maintaining overall guest flow of the check in process including tendering admissions, signature of waiver and monitoring of ice rink as well as maintaining all ice rink rental equipment and guest areas. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests.

Essential Duties and Responsibilities

  • Ensures compliance with the Kalispel Tribe of Indians, Washington State Regulations, and Northern Quest Resort & Casino and Procedures.
  • Warmly and graciously greet all guests upon arrival.
  • Communicate with managers about guests, unsafe or potentially hazardous conditions.
  • Always display excellent customer service.
  • Sincerely thank guests as they leave and inviting them to return.
  • Must come to work dressed for extreme weather conditions and in approved uniform.
  • Collect signed waivers from guests and distribute wrist bands.
  • Responsible for alerting managers to any unsafe or potentially hazardous ice conditions.
  • Execute policies and procedures professionally and accurately.
  • Communicate clearly and professionally with team members and guests.
  • Assist in steady flow of foot traffic for Questmas Village tour.
  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education

  • High school diploma or general education degree (GED) preferred.

    • Experience

  • Prefer one to three months related experience and / or training helpful; or equivalent combination of education and experience.

    • Skills

  • Skill in identifying and resolving problems under pressure conditions.

    • Other Requirements

  • At least 18 years or older.
  • Ability to obtain and maintain a Tribal Work Permit.
  • Work nights, weekends and holidays as required.

    • Physical Demands

  • Requires the ability to lift and / or move objects weighing up to 25 pounds.
  • Constantly requires the ability to give and receive detailed information through verbal communication.
  • Constantly requires working in the outdoor elements
  • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
  • Constantly requires working with fingers rather than the whole hand or arm.
  • Constantly requires repetitive movement of the wrists, hands and / or fingers.
  • Often requires walking or moving about to accomplish tasks.
  • Constantly requires standing and / or sitting for sustained periods of time.
  • Occasionally requires ascending or descending stairs or ramps using feet and legs and / or hands and arms.
  • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
  • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

    • Work Environment

    While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to outside environmental conditions. The noise level in the work environment is usually moderate.

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