Sales Support

The Sales Support position is responsible for reviewing and processing all levels of sales orders, helping to create and audit processes for compliance.

• Creates basic quotes in Salesforce
• Review complex bid packets, quote requests, and large orders - staging them correctly within the organization
• Handle customer phone calls
• Process dimensional drawings for quotes and orders
• Recognize potential problems and resolve with minimal help
• Process and understand bid specifications
• Back up sales support on all projects
• Review engineering quotes for errors
• Prepare inventory spreadsheets that the sales team can use to convert to possible quotes and orders
• Check invoices and previous quotes for Request for Offers (RFO).
• Maintain communication between the shops and other departments on orders placed
• Order entry for all sales items
• Track sales orders until shipment
• Complete opportunities in Salesforce using Syspro, department relationships and transportation tracking
• High School Diploma / GED required.
• 1-3 years Microsoft Office Experience, required.
• A dependable and strong work ethic; works safely; participates in safety programs.
• Professional language and conduct at all times.
• Ability to learn other areas sufficient to fill in where required.