Call Center Representative

Account Services Position

This position involves taking back-to-back inbound calls, sitting at a desk, working on a computer, navigating two monitors and several programs to assist members with questions regarding their account. Looking for individuals who are dependable and committed to quickly resolving needs while providing excellent service to company account holders.

Once hybrid :

• Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services / methods.
• Minimum of 50 mbps download speed and 25 mbps upload speed
• Ethernet connection is required
• Ability to setup and install workstation equipment within 8-12 feet of modem / router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup.
• Your desk must have adequate space for two monitors, a phone, keyboard and mouse.
• Workspace must be free of distractions. (family members, children, barking dogs, TV etc.)
• Previously established / installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it.

Training :

Position Expectations :

Qualifications (Required) :

Shifts :

Pay : $19.50 / hr

Job Type & Location : This is a Contract to Hire position based out of Martinsburg, WV.

Pay and Benefits : The pay range for this position is $19.50 - $19.50 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type : This is a hybrid position in Martinsburg, WV.

Application Deadline : This position is anticipated to close on Dec 1, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.