Regional Director, Facilities Operations (Blacklick Estates)

Summary : Overview

As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence.

Who We Are

The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis.

What Youll Do

This role reports directly to the Vice President, Facilities and Fleet Management and has 4 direct reports.

Where and When Youll Work

• This position is based in-person in Columbus, Ohio
• Ability and willingness to travel up to 20% annually.
• Flexibility to work nights, weekends, and holidays as needed to support 24 / 7 facility operations
• Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites

What Youll Get

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target hiring range for this role is $99,000 - 106,000 annually

Benefits

At the ASPCA, you dont have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to :

Responsibilities :

Responsibilities include but are not limited to :

Facilities Oversight, Management and Planning (50%)

Oversee ASPCAs facilities staff and facilities operations in ASPCA locations including but not limited to : North Carolina, Ohio, Mississippi, Kansas, Los Angeles (California), Oklahoma, Texas, and Illinois

Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.

Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.

Support the development and implementation of standardized operating procedures (SOPs) across all sites.

Supervise and manage the work order system, including processing, equipment tracking, and asset management.

Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.

Support ongoing needs assessments for repairs and maintenance across all facilities.

Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.

Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.

Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.

Manage the work order system, including processing, equipment tracking, and asset management.

Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.

Support ongoing needs assessments for repairs and maintenance across all facilities.

Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals

Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements.

Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCAs mission.

Represent the Facilities Operations team in interdepartmental meetings / projects including emergency response.

Team Leadership & Development (40%)

Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.

Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.

Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCAs core values and Behavioral Competencies.

Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale.

Ensure departmental compliance with the collective bargaining agreement.

Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity.

Compliance and Training (10%)

Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.

Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCAs core values and Behavioral Competencies.

Qualifications

Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback

Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS)

Proficient in computerized maintenance management systems (CMMS) and work order platforms

Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals

Strong understanding of construction documents and construction management practices (preferred)

Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA

Deep knowledge of safety protocols, fire prevention, and OSHA compliance

Proven ability to lead facility planning, capital projects, and operational execution across multiple properties

Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects

Strong negotiation skills and vendor management experience

Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations

Willingness and ability to travel routinely between assigned properties

Exceptional written and verbal communication skills

Ability to collaborate effectively across departments and with external partners

Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams

Capable of representing the organization professionally and collegially with internal and external stakeholders

Experience with data tracking, reporting, and analysis to support operational decisions

Ability to exemplify ASPCAs core values, behavioral competencies, and commitment to diversity, equity, and inclusion.

Language

English

Education and Work Experience