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Outside Sales Representative

Outside Sales Representative

Fire Equipment IncWestford, MA, US
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Service Sales Representative Location :

  • Westford, MA Department : Sales & Business Development Reports To : Sales Manager Compensation : $68k-$215k About Fire Equipment Inc. (FEI) Fire Equipment Inc. (FEI) is a trusted leader in fire protection services across New England.
  • With over 90 years of experience, FEI provides complete fire safety solutions—from design and installation to inspection, testing, and maintenance.
  • As a third-generation, family-owned company, FEI is built on a customer-first culture, ensuring our team has the tools, training, and support they need to succeed.

Our employees take pride in carrying out our mission :

  • to deliver total life safety solutions that protect lives, valuable assets, and property.
  • Position Summary The Service Sales Representative is responsible for developing, managing, and expanding client relationships within a defined territory to drive growth across FEI’s inspection, testing, and service offerings.
  • This role involves prospecting new clients, maintaining existing accounts, and generating revenue through service contract sales and renewals.
  • The ideal candidate is a self-motivated sales professional with proven success in B2B service contract sales—preferably in life safety, building systems, or other technical service industries.
  • They thrive in a fast-paced environment, excel at relationship building, and are driven by achieving results through consultative selling and excellent customer service.
  • Key Responsibilities Business Development & Sales Execution
  • Develop new business opportunities through networking, cold calling, and lead generation.
  • Collaborate with Business Development and management to generate new qualified leads.
  • Deliver sales presentations to prospective clients highlighting FEI’s services and value proposition.
  • Achieve and exceed monthly and quarterly sales goals.
  • Manage a designated territory and existing customer base to ensure retention and growth.
  • Utilize Salesforce.com to manage pipeline, forecast opportunities, and document all sales activity.
  • Client Relationship Management
  • Partner with clients to assess their fire protection needs and provide tailored service solutions.
  • Maintain ongoing relationships to ensure customer satisfaction and identify upselling opportunities.
  • Respond promptly and professionally to client inquiries, proposals, and service requests.
  • Collaborate with Service Coordinators, Technicians, and Operations to ensure timely delivery and client satisfaction.
  • Product & Industry Expertise
  • Demonstrate in-depth knowledge of FEI’s service offerings, including inspection, testing, installation, and repair.
  • Prepare accurate service contract estimates and ensure pricing aligns with company profitability goals.
  • Participate in structured training programs including Salesforce, DRD, and field experience shadowing.
  • Represent FEI at industry events, trade shows, and client meetings as a brand ambassador.
  • Qualifications
  • Bachelor’s degree preferred.
  • 3–5 years of B2B outside sales experience—preferably in life safety, building systems, or service contract sales.
  • Experience in elevator, HVAC, or other technical service sales will be considered.
  • Proven record of meeting or exceeding sales quotas.
  • Strong communication, interpersonal, and presentation skills.
  • Proficiency in Salesforce.com or equivalent CRM software preferred.
  • Self-starter with strong organizational skills and attention to detail.
  • Valid driver’s license and ability to travel throughout assigned territory.
  • Compensation & Benefits Competitive pay commensurate with experience.
  • Comprehensive benefits including medical, dental, and vision insurance. 401(k) plan with company match.
  • Paid vacation, holidays, and sick time.
  • Ongoing technical training and career advancement opportunities.
  • Why Join FEI?
  • At Fire Equipment Inc., you’ll be part of a team that values growth, integrity, and excellence.
  • We invest in our people through structured training, mentorship, and professional development—because when you succeed, we all succeed.

    • Work Location :

  • On-site / In Person Fire Equipment Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.
  • EOE disability / veteran.
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    Outside Sales Representative • Westford, MA, US