OR Front Desk Coordinator

Front Desk Clerk

In this position, the Front Desk Clerk assists patients in person and via the phone by collecting demographic and insurance information, and directing calls to appropriate clinic personnel. In addition, this position is responsible for checking in patients in Epic. No call required, experience in an operating room preferred. Mon-Fri 0630 - 1500.

General Reception and Registration Functions

• Greets the patient and answers the telephone, communicates general practice information to patients and family members and provides patients with appropriate paperwork.
• Gathers accurate information by interviewing patients, verifying insurance coverage, recording information using registration software, and obtaining signatures for each patient encounter.
• Collects co-payments at time of service.
• Checks in / arrives patients using Epic.
• Queues patients to correct destination within SVFCC.
• Screens and directs visitors to correct destination in clinic.
• Updates demographic information when appropriate.
• May assist with scheduling, as directed by manager.
• Assists with preparation of patient information for the following days appointments.
• Prints labels and wristbands needed for patient visits.

Minimum Requirements

Physical Requirements

Physical Demands Light-Lifting 20 lbs maximum with frequent lifting / carrying up to 10 lbs.

Location : Intermountain Health St Vincent Regional Hospital

Work City : Billings

Work State : Montana

Scheduled Weekly Hours : 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.42 - $25.66

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.