Guest Experience Director

General Manager Job Description

As a General Manager, you will play a key role in leading our teams to deliver exceptional customer experiences and drive business results.

We are seeking a highly motivated and inspiring leader who can build a positive and productive work environment, foster a culture of excellence, and achieve sales growth targets.

Lead by example, demonstrating a strong work ethic and commitment to our values.

Develop and execute plans to improve sales, profitability, and customer satisfaction.

Maintain high standards of food safety, quality, and presentation.

Recruit, train, and develop a high-performing team, ensuring adequate staffing levels and coverage.

Manage inventory, labor costs, and other expenses to optimize profitability.

Ensure compliance with company policies, procedures, and regulatory requirements.

Key Responsibilities :

As a General Manager, your key responsibilities will include :