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Bilingual Medical Receptionist Part-Time

Bilingual Medical Receptionist Part-Time

Utah Partners for HealthWest Jordan, UT, US
30+ days ago
Job type
  • Part-time
Job description

Bilingual Medical Front Desk Receptionist

We're seeking a Bilingual (English / Spanish) Medical Front Desk Receptionist to be the welcoming face of our clinic. This part-time position works Mondays, Thursdays, Fridays, and rotating Saturday mornings. In this role, you'll play a vital part in ensuring a smooth patient experience from scheduling and registration to payments and providing exceptional customer service.

Key Responsibilities

Patient Flow & Scheduling

  • Greet patients warmly and ensure efficient check-in and registration.
  • Schedule appointments, answer phones, screen calls, and prioritize urgent medical needs.
  • Make appointment reminder calls to patients the day before their visit.

Registration & Payments

  • Verify and update patient personal and financial information.
  • Charge the correct fees, explain payment policies, and collect payments at the time of service.
  • Communicate clearly about sliding fee discounts and required documentation.

    • Customer Service & Clinic Support

  • Provide information and assistance regarding insurance billing and charges.
  • Maintain patient account accuracy by scanning and updating records in the EMR system.
  • Keep providers informed of patient arrivals and schedule changes to minimize wait times.
  • Handle incoming mail and faxes for distribution to the correct departments.

    • Administrative & Facility Duties

  • Complete daily opening and closing checklists.
  • Maintain a clean, organized, and well-stocked front desk and waiting area.
  • Support clinic operations by assisting with other administrative tasks as needed.

    • Requirements

    Required :

  • High School Diploma or equivalent.
  • Ability to communicate fluently in Spanish and English (speaking, reading, and writing).
  • Strong data entry accuracy and computer skills (Microsoft Word, Excel, Outlook).
  • Excellent communication, customer service, and organizational skills.

    • Preferred :

  • Experience in a healthcare or clinic setting.
  • Familiarity with Electronic Medical Records (EMR) systems (USIS, ECW, Help2).
  • Knowledge of medical billing and collections.

    • What We're Looking For

  • A friendly, professional demeanor with the ability to make patients feel welcomed and cared for.
  • Flexibility, adaptability, and a team-oriented attitude.
  • Ability to stay organized and focused in a fast-paced environment.
  • Comfort handling confidential information with professionalism.

    • Work Environment

  • General office and clinic environment with moderate noise.
  • Prolonged sitting, standing, talking, and computer use.
  • May occasionally be exposed to hazardous chemicals or bodily fluids (PPE provided).

    • Why You'll Love Working Here :

  • Opportunity to make a meaningful difference in the lives of our patients.
  • Supportive team culture in a mission-driven healthcare setting.
  • Ongoing training and growth opportunities.
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    Medical Receptionist • West Jordan, UT, US

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