Senior Product Manager

Senior Product Manager

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

The Senior Product Manager will play a pivotal role in defining and executing the company-wide personalization strategy at ThredUp. Personalization is central to making ThredUp's marketplace accessible and enjoyable for a diverse customer base. As the Senior Product Manager, you will directly impact our mission to inspire a new generation of sustainable shoppers. Reporting to the VP of Product, you will own the roadmap for delivering a curated and personalized shopping journey. You will collaborate closely with Engineering, Product Design, Marketing, and Data Science to execute this vision and drive measurable improvements in engagement, conversion, and customer satisfaction.

In this role, you'll get to :

• Define and execute the personalization strategy : Own the product vision and roadmap for personalization, creating curated shopping experiences tailored to individual users. Partner with designers, engineers, data scientists, and ThredUp's leadership team to ensure alignment on the strategy and delivery of impactful products.
• Drive innovation : Build net-new products and experiences by leveraging advanced AI and machine learning technologies. You'll play a key role in reimagining the future of resale, balancing short-term wins with long-term transformative innovation.
• Deliver measurable results : Use data-driven decision-making to validate strategies through A / B tests and analytics. Continuously refine and optimize personalization features based on performance metrics and customer feedback.
• Champion cutting-edge technology : Lead the adoption of advanced tools, such as knowledge graphs, recommendation engines, and real-time data systems, to create state-of-the-art personalization experiences. Bring a strong technical background or enthusiasm for learning new technologies to the role.
• Engage with customers : Deeply understand our customers by conducting interviews, usability testing, and data analysis. Use these insights to identify opportunities for personalization that delight users and reduce friction in their shopping journey.

What we're looking for :

At ThredUp, your base pay is one part of your total compensation package. This role pays between $190,000 and $210,000, and your actual base pay will depend on your skills, qualifications, experience, and location. Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp's Employee Stock Purchase Plan. Subject to eligibility requirements, you'll also receive other benefits : Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What we offer :

We believe diversity, inclusion, and belonging is key for our team. At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion, and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.