Lead
Good Day FarmBlack Jack, MO, United States7 days ago
Job type
- Full-time
Job descriptionSupervise and support budtenders in delivering effective sales strategies. Encourage upselling and cross-selling techniques to maximize sales and enhance the customer experience. ' Assist in recruiting, training, and supervising a team of budtenders. Assist in developing and implementing staff schedules to ensure adequate coverage during peak hours as needed. Conduct regular performance reviews and provide constructive feedback. Stay informed about cannabis strains, products, and industry trends. Train and educate staff on new products, usage methods, and customer preferences. Work closely with the Inventory Lead to monitor inventory levels and ensure accurate stocking. Assist in implementing inventory control procedures to prevent discrepancies and product shortages. Ensure adherence to local and state regulations governing the sale of cannabis. Oversee age verification procedures and maintain compliance with all legal requirements. Streamline operational processes to enhance efficiency and customer satisfaction. Address and resolve any operational issues promptly. Maintain a clean, organized, and visually appealing store environment. Oversee merchandising efforts to highlight featured products and promotions. Work with the GM to implement and maintain security protocols to prevent theft and ensure a safe environment for customers and staff. Investigate and address any security concerns or incidents. Generate and analyze sales reports, customer feedback, and other relevant data as requested. Provide insights to dispensary management for continuous improvement. High school diploma or equivalent; additional education or certifications in cannabis-related fields is a plus. Strong customer service, leadership, and communication skills. Previous experience in a retail leadership role, preferably in the cannabis industry. Knowledge of cannabis products, strains, and industry regulations. Physical Requirements : This position may involve standing for extended periods and other physical tasks related to overseeing a retail space.
This role is for our COOKIES location in Florrisant.
Store Lead in a cannabis dispensary is a key leadership role responsible for overseeing the day-to-day operations of the retail space. This position requires a combination of leadership, customer service skills, and a deep understanding of cannabis products and regulations. This role reports to the General Manager as is subject to change.
Key Responsibilities :
Customer Service :
- Ensure a positive and welcoming atmosphere for customers.
- Provide excellent customer service by addressing inquiries, offering product guidance, and resolving issues.
Sales and Upselling :
Team Management :
Product Knowledge :
Inventory Oversight :
Compliance :
Operational Efficiency :
Store Presentation :
Security :
Reporting and Analysis :
Note : This job description is a general outline of responsibilities and qualifications and is subject to change based on the needs of the dispensary and applicable regulations
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Lead • Black Jack, MO, United States
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