Audit Clerk (On-Site)

Job Summary :

Responsible for providing quality customer support for Clients and Taxpayers through phones, email, and correspondence, daily processing of payments, working delinquent accounts, and providing follow-up for Clients and Supervisors. This is not a remote or hybrid job position. It is full time and requires employee to come into the Birmingham office.

Duties and Responsibilities :

• Performs collections duties to secure outstanding tax audit liabilities
• Follow-up on delinquent accounts and NSF payments with invoicing, collection calls and processing correspondence.
• Compiles and sorts documents, such as audit discovery / findings documents and checks, substantiating business transactions.
• Prepares final documents and reports / assessments for signature and review per Uniform procedures and per internal control procedures.
• Provide excellent customer service through inbound / outbound calls and emails
• Prepares files for storage and maintains file log for items sent to client storage facility
• Assist in research, resolve and record problems
• Build and maintain audit spreadsheets and queries in MS Office applications as needed.
• Complete tasks by deadline and with little supervision
• Makes a minimum of 25 collection calls per day
• Perform other duties as assigned

Education and Experience :

Knowledge, Skills and Abilities :

Work Environment :

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer.

Physical Demands :

Neumo Summary :

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.