Personal Lines Customer Service Representative
IIANGretna, NE, US30+ days ago
Job type
- Full-time
Job descriptionAnswer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and / or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and computer proficiency including agency management systems.
Personal Lines Customer Service Representative
The Personal Lines Customer Service Representative at Gretna Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits / Perks :
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Responsibilities :
Qualifications :
Compensation : $22.00 - $25.00 per hour
Create a job alert for this search
Personal Lines Customer Service Representative • Gretna, NE, US
Related jobs
Customer Service Representative.What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confiden...Show moreLast updated: 4 days ago
Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show moreLast updated: 30+ days ago Bilingual Customer Service Representative.What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people th...Show moreLast updated: 3 days ago 
AlliedTravelCareers is working with Nationwide Therapy Group to find a qualified Physical Therapist (PT) in Nebraska City, Nebraska, 68410!.
NTG is committed to matching you to the right position an...Show moreLast updated: 30+ days ago
A place to share your ideas freely even if theyre daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting t...Show moreLast updated: 1 day ago
At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry togeth...Show moreLast updated: 30+ days ago At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry togeth...Show moreLast updated: 30+ days ago 
Financial Services Representative I.At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country.
Each day, we connect with 67 million clients...Show moreLast updated: 30+ days ago
Job Description : Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered “yes” and are a customer service-minded champion, we are hiring...Show moreLast updated: 4 days ago
Customer Service Representative Ii.Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.The Customer Service R...Show moreLast updated: 30+ days ago
If pursuing opportunities that empower people is a constant on your to-do list — you'll LOVE working with a team that puts people first.
You'll coordinate a community relations plan that .Mosaic's v...Show moreLast updated: 5 days ago At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry togeth...Show moreLast updated: 30+ days ago 
Insurance Benefits Representative.Position at AMBA (1099, Independent Contractor) Location : Nebraska Compensation : Commission + Bonuses Schedule : Self-Managed, Full-Time Commitment.For over 65 year...Show moreLast updated: 30+ days ago Customer Service Representative II.Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.The Customer Service R...Show moreLast updated: 10 days ago 
The individual selected for this role will be expected to work at Store #3175, located at : 235 N 46th St Store #3449, located at : 2733 Grainger Pkwy Store #3159, located at : 5601 S 56th St.Store #3...Show moreLast updated: 30+ days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
GrapeTree Medical Staffing LTC is seeking a LPN / LVN Long Term Care (LTC) Long Term Care for a travel job in Nebraska City, Nebraska.
Job Description & Requirements.Pay package is based on 10 h...Show moreLast updated: 3 days ago
A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show moreLast updated: 30+ days ago
- Promoted
Sales & Service Representative (Licensed P&C Agent)
MarkelOmaha, NE, USFull-time
- Promoted
Customer Service Representative - FT
Avis Budget GroupElkhorn, NE, USFull-time +1
- Promoted
Bilingual Customer Service Representative (Licensed P&C Agent)
MarkelOmaha, NE, USFull-time
- Promoted
Travel Physical Therapist (PT) - $2,186 per week in Nebraska City, NE
AlliedTravelCareersNebraska City, NE, USFull-time
- Promoted
Retail Sales Associate
VerizonEagle, NE, USFull-time +1
- Promoted
Licensed Financial Services Representative
Charles SchwabPLATTSMOUTH, NE, United StatesFull-time
- Promoted
Financial Services Representative
Charles SchwabGRETNA, NE, United StatesFull-time
- Promoted
Consumer Investments- Financial Service Representative I
Bank of AmericaLincoln, NE, USFull-time
- Promoted
Customer Support Representative - Omaha
FidelityOmaha, NE, USFull-time
- Promoted
Customer Service Representative
Genuine PartsOmaha, NE, USFull-time
- Promoted
Community Relations / Donor Manager
MosaicWahoo, NE, USFull-time
- Promoted
Finance Customer Service
Charles SchwabLINCOLN, NE, United StatesFull-time
- Promoted
Benefits Representative
AMBALincoln, NE, USFull-time
- Promoted
Customer Service Representative II
Genuine PartsOmaha, NE, USFull-time
- Promoted
Retail Customer Service Specialist (Shared-Multiple Locations)
Sherwin WilliamsLincoln, NE, USPart-time
- Promoted
Customer Service Representative
U-HaulLincoln, NE, USFull-time
- Promoted
Travel LPN / LVN - Long Term Care (LTC) Long Term Care
GrapeTree Medical Staffing LTCNebraska City, NE, USFull-time
- Promoted
Sales Representative
LIBERTY NATIONALFremont, NE, USFull-time