Retail Service Representative

A company is looking for a Retail Service Representative to provide customer service for delivery partners and customers.

Key Responsibilities

Process complex orders and requests with 100% accuracy

Update customer management systems and resolve order issues

Communicate order fulfillment information and administer customer programs

Required Qualifications

High school diploma or equivalent with 1-3 years of order processing experience

Demonstrated computer skills, including word processing and spreadsheets

Knowledge of products and services

Able to determine customer needs and assist in issue resolution

Time management and results orientation skills