Manager Quality Assurance Food Safety

Job Description

Job Title :  Manager Quality Assurance Food Safety

Job Location :  Phoenix-USA-85040

Work Location Type :  On-Site

Salary Range :  $84,765.13 - 105,000.00

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Manager, Quality Assurance – Food Safety is responsible for ensuring that all food products meet the standards set by regulatory health authorities and the company. This role leads the implementation, auditing, assessment, and training of food safety and quality management systems within the assigned Customer Service Center (CSC). The incumbent will oversee the development and execution of the facility’s food safety preventive controls program, including policies, SOPs, hazard analysis, HACCP plans, prerequisite programs, allergen controls, traceability and recall processes, and associated documentation.

Main Accountabilities

Regulatory Compliance & Program Management

• Ensure compliance with FDA, USDA, local regulations, customer specifications, and corporate / regional food safety and quality standards.
• Manage and maintain the FDA FSMA preventive controls program, ensuring effectiveness and proper documentation.
• Provide technical expertise in HACCP, food safety, sensory evaluation, and quality assurance.
• Conduct monthly assessments of the food safety program to ensure ongoing compliance.
• Perform routine microbiological testing as outlined in the food safety program.
• Review and analyze weekly food safety documentation, including HACCP logs.
• Utilize standardized checklists to verify consistent execution of food safety protocols.

Audit & Inspection Readiness

Investigations & Corrective Actions

Cross-Functional Collaboration

Reporting & Documentation

Leadership & Team Development

Knowledge, Skills and Experience

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women / Minorities / Veterans / Individuals with Disabilities.