IT Support Specialist

Job Summary :

The IT Support Specialist plays a key role in building and supporting the information technology infrastructure that powers our fast-growing magnet manufacturing and R&D operations. This position oversees the planning implementation and administration of IT systems that span office laboratory and production environments. The ideal candidate thrives in a hands-on start-up settingbalancing day-to-day support with long-term system development to enable operational efficiency data integrity and scalability.

Key Responsibilities

• Respond to and resolve day-to-day IT support tickets in a timely manner ensuring minimal disruption to operations.
• Plan implement and maintain IT systems supporting production engineering and business functions across the organization.
• Collaborate with end users including operations engineering and administrative teams to diagnose and resolve hardware software and network issues.
• Analyze business needs and recommend cost-effective IT solutions that align with start-up growth and manufacturing requirements.
• Install configure and maintain network infrastructure including LANs WANs wireless networks and secure remote access for plant and office connectivity.
• Monitor and optimize network performance to ensure high availability across manufacturing systems and ERP / MES platforms.
• Implement and maintain cybersecurity and data protection measures including endpoint management access control and backups.
• Assist in IT compliance audits including SOX controls by maintaining documentation and supporting evidence collection.
• Support system setups for new equipment production lines and new hire onboarding.
• Maintain clear documentation of IT configurations standard operating procedures and system specifications.
• Assist with IT project planning and scheduling including system upgrades integrations and automation initiatives.
• Partner with vendors and internal stakeholders to evaluate and deploy new hardware software and network technologies.

Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job the employeeis regularly required towalk stand move sit carry bend kneel reach push pull lift use hands and fingers handle orfeel and talkand hear. May berequiredto lift and move boxes or packages notexceeding 20 pounds in weight. Some work stress inherent to the position and extended work hours may berequired.

Work Environment :

The work environment will be a mix of a typical office environment laboratory space manufacturing floor and construction site.

Noise level :

Exposure will vary and include normal office noise typical laboratory sounds (e.g. ventilation systems equipment operation) manufacturing floor noise (e.g. machinery forklifts) and construction site noise depending on project phase and location.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

USA Rare Earth proudly supports Equal Employment Opportunities

USA Rare Earths policy is to provide equal employment opportunities to all applicants and will provide reasonable accommodations according to applicable federal state and / or local laws.

For assistance applying for employment through this site due to disability please contact Human Resources to discuss reasonable accommodations.

Required Experience :

IC

Key Skills

Fund Management,Corporate Sales,HR Recruitment,Linux,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1