Overview
Our company is seeking a skilled Service Writer to join our team. As a Service Writer , you will be responsible for providing excellent customer service and managing the repair and maintenance process for our clients' vehicles.
Responsibilities
- Greet customers and provide exceptional customer service
- Schedule appointments for service work and repairs
- Communicate with customers about the status of their vehicle repairs
- Prepare accurate estimates for repairs and services
- Maintain accurate records of all work performed
- Check parts invoices and add to work orders
- Complete warranty claims
- Handle payments and end-of-day paperwork
Qualifications
High school diploma or equivalentPrevious experience in a customer service roleStrong communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentKnowledge of automotive repair and maintenance is a plusProficient in computer software programs such as Microsoft Office and ExcelHours
Hours for this position are Monday-Friday 8 AM-5 PM
Benefits
Excellent benefits package to include medical, optical, dental, disability and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Location
New Market, VA
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