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OEM Services and Sales Manager

OEM Services and Sales Manager

Acron Aviation IncGrand Rapids, MI, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Acron Aviation :

Acron Aviation is a global leader in commercial aviation solutions - designed, engineered, and delivered by a team of passionate innovators redefining what’s possible in flight. From advanced avionics and flight data intelligence to world-class simulation and pilot training, we support aircraft operators and OEMs with the technology and expertise to fly safer, smarter, and more efficiently. Now, with a bold new identity, we’re building on a legacy of aviation excellence—unleashing fresh energy, modern thinking, and a customer-first mindset to meet the demands of today’s rapidly evolving aerospace industry. Welcome to Acron Aviation - where the future takes flight!

Job Description :

This role is essential to the growth of Acron Aviation's OEM business. The ideal candidate will possess a strong strategic mindset, the ability to drive key strategic initiatives internally, and the ability to lead complex sales pursuits with external Customers across Commercial Air Transport, Business Jet, General Aviation, Distribution, and Military aviation. The OEM Sales Manager will be proficient in data analysis, able to identify opportunities and execute, and optimize sales processes as needed.

Success in this position requires strong organizational skills, execution, and the ability to manage complex projects, while providing excellent internal and external communication, a customer-centric approach, and the ability to prioritize in a fast-paced environment.

Essential Functions :

  • Sales and Account Management :

Lead and manage all stages of the sales pipeline, including prospecting, qualifying, proposing, capturing, negotiating, and closing sales with major OEM accounts.

  • Develop and execute strategic sales plans that align with company goals and objectives to drive revenue growth and market share in the OEM sector.
  • Conduct competitive assessments and identify attractive solution positions to address customer needs and market opportunities effectively.
  • Customer Relationship Management :
  • Cultivate and maintain multi-level relationships with key customer accounts, including procurement managers, quality managers, and engineering or program leadership.

  • Serve as the primary point of contact for major OEM accounts, ensuring high standards of customer support and satisfaction.
  • Conduct regular customer visits, attend trade shows, and participate in industry conferences to strengthen relationships and identify new business opportunities.
  • Market Intelligence and Strategic Planning :
  • Gather and analyze market intelligence to inform sales strategies, product development plans, and business plans.

  • Provide insights and recommendations to senior sales and operations staff regarding account concerns, financial status, and market trends.
  • Develop and communicate winning market plans and capture strategies to internal and external stakeholders.
  • Project Management and Cross-functional Collaboration :
  • Lead and manage large, complex project initiatives of strategic importance to the organization, involving cross-functional teams.

  • Provide guidance, coaching, and training to other employees within the company, leveraging expertise in sales and account management.
  • Collaborate with internal teams, including marketing, engineering, and product development, to ensure the successful execution of sales initiatives and customer projects.
  • Innovation and Problem Solving :
  • Drive significant improvements in processes, systems, and products to enhance performance and achieve business results.

  • Develop new concepts or standards to address undefined problems and opportunities for innovation.
  • Conduct extensive investigations to understand the root causes of problems and implement effective solutions.
  • Communication and Influence :
  • Communicate effectively within and outside the organization, influencing others to accept changes to practices, processes, and approaches.

  • Conduct briefings with leadership and provide updates on matters of importance to the functional or business area.
  • Present technical information to diverse stakeholders clearly and compellingly.
  • Operational Impact :
  • Implement strategic goals established by leadership and develop operational plans with short-term impact on results.

  • Provide input into new products, processes, standards, and operational plans that will have a measurable impact on the achievement of overall business results.
  • Ensure compliance with established processes and ethical standards.
  • Travel and On-site Presence :
  • Be located on-site regularly at one of the company's strategic locations and be willing to travel domestically and internationally as required.

  • Attend trade shows and industry events to represent the company and engage with customers.
  • Qualifications :

  • Bachelor’s degree in Aviation, Engineering, Business, or related field.
  • 7+ years of experience in avionics sales, aftermarket services, or a similar customer-facing role in aviation.
  • Proven track record of successfully managing complex sales pursuits and driving revenue growth in the aviation sector.
  • Demonstrated experience in leading cross-functional teams and managing projects from concept to execution.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Experience in developing and executing strategic sales plans with measurable results.
  • Excellent written and verbal communication skills with the ability to engage effectively with customers at all levels.
  • Proficient in presenting technical information to diverse stakeholders clearly and compellingly.
  • Ability to quickly build and maintain strong relationships within the customer organization, including but not limited to procurement manager, quality manager, and engineering or program leadership. The same ability is expected for relationships with internal teams and external partners.
  • Excellent skillset in forecasting orders and revenue expected from the customer account; able to get customer to generate orders and revenue in Acron’s favor.
  • Highly motivated, self-driven, and goal-oriented.
  • Problem-solving mindset with the ability to think creatively and strategically.
  • Strong attention to detail and commitment to adhering to established processes and ethical standards.
  • Preferred Additional Skills :

  • Familiarity with Avionics sales strategies and understanding of OEM operations and services.
  • Proficient in data analysis, able to identify and analyze market trends and customer needs to drive business decisions.
  • Proficient in MS Office and other relevant software tools.
  • Strong communication and interpersonal skills.
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    Sales Manager Oem • Grand Rapids, MI, US

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