Case Manager

Job Description

Job Description

Our Mission :

Enable individual persons who have serious mental illness, co-occurring substance use disorder and / or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.

Title : Case Manager (CM)

Supervisor : Program Director

Summary of Job Description :

Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.

Specific Responsibilities :

• Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
• Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition / PCS Mental Health Policy and Process.
• Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
• Complete weekly individual Case Management sessions with Members and document in DAP format.
• Facilitate / Co-facilitate all groups as assigned and complete documentation.
• Support with transporting Members to appointments per the directive of the Program Director.
• Support with observation of Member drug and alcohol screenings and document observations (if applicable).
• Participate in phone coaching / crisis management process, which includes (but is not limited to) :

Orienting Member and family to phone coaching process.

Daily oversight and coaching of daily living activities.

Additional Performance Expectations :

For all Full-Time Employees our benefit package includes :

All Employees have access to our Employee Assistance Program

Qualifications :

We’re an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.