Housekeeping Supervisor

Job Description

Job Description

Description :

The Housekeeping Supervisor is responsible for leading and overseeing the daily operations of the housekeeping department. This role ensures that all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness, organization, and presentation. The Housekeeping Supervisor will provide guidance to the housekeeping team, ensure adherence to company policies and safety standards, and support the overall guest experience by maintaining a clean and welcoming environment.

Requirements :

Key Responsibilities :

• Supervise, schedule, and coordinate daily activities of housekeeping staff to ensure timely and efficient completion of cleaning assignments.
• Conduct regular inspections of guest rooms, public areas, hallways, and service areas to ensure compliance with cleanliness and quality standards.
• Provide ongoing training and coaching to housekeeping staff on cleaning procedures, safety protocols, and guest service expectations.
• Monitor and manage inventory of linens, cleaning supplies, and equipment; place orders as needed to maintain adequate stock.
• Respond promptly to guest requests and concerns related to housekeeping services and ensure they are resolved effectively and professionally.
• Maintain accurate records of attendance, performance, and housekeeping reports; assist with scheduling and labor management.
• Enforce compliance with company policies, safety regulations, and sanitation standards.
• Collaborate with the Front Office and Maintenance teams to ensure room readiness and resolve maintenance or cleanliness issues.
• Participate in daily shift briefings and departmental meetings to ensure alignment and consistency in operations.

Qualifications :

Physical Requirements :