Integrated Facilities Management (IFM) Site Contract Manager - Strategic Leadership in Service Delivery

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Job Description

About the role

As the site-level lead for Integrated Facilities Management (IFM), you will oversee all IFM-related contracts, vendor performance, and budget ownership. Youll act as the primary liaison between service providers and internal stakeholders, ensuring that all contracted services are delivered to Takedas standards of quality, safety, and compliance.

Youll support contract renewals, bid events, and service transitions, while managing technical issues that may impact operations. Youll also serve as a subject matter expert during audits and inspections, and collaborate with global governance and procurement teams to resolve commercial matters.

This role requires regular review of vendor performance and cost efficiency, driving improvements and identifying opportunities for savings. Youll work closely with teams across Manufacturing, Utilities Operations, Site Quality, EHS, and Engineering to ensure seamless service delivery and alignment with site needs.

How you will contribute

Vendor Management

Serve as the single site point of contact for IFM vendors and dedicated suppliers / contractors.

Manage the Integrated Facilities Management (IFM) agreements including MSA, LCA, and service schedules at the site level.

Lead the transformation and implementation of IFM services, ensuring alignment with operational goals.

Provide focused oversight of critical services such as GMP-cleaning, pest control, gowning, CAD, and security systems.

Coordinate with vendors to address technical emergencies and upcoming service activities.

Own the Service Change Control process and oversee IFM reporting at the site level.

Administer contracts throughout their lifecycle, including monitoring expiration dates and key clauses.

Ensure compliance with local SOPs, standards, CAPAs, and other IFM-related documentation.

Represent Takeda as the IFM lead during audits conducted by MOH and other health agencies.

Performance Management

Monitor and evaluate service performance against KPIs, including training, quality, and compliance with SOWs and SLAs.

Ensure vendor and contractor adherence to Quality and EHS requirements.

Act as the first point of contact for complaints and claims related to IFM services.

Finance Management

Manage the site-level IFM OPEX budget, including PO placement, invoice review, and approval.

Control baseline budgets, track savings, and oversee planned and unplanned expenses.

Approve service-related activities and expenses, including unplanned maintenance.

Initiate or review cost-saving projects in collaboration with vendors.

Oversee CAPEX and lifecycle management for IFM-related investments.

What you bring to Takeda

A Bachelors degree in Engineering or a related discipline; with over 7 years of relevant experience.

Strong interpersonal and influencing skills, with the ability to collaborate across functions and drive alignment.

Proven experience in Scope of Work (SOW) development, contract negotiations, and managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Deep understanding of facility management operations, including critical systems, maintenance protocols, and service delivery processes.

High business and financial acumen, with the ability to translate operational needs into strategic outcomes.

Excellent negotiation and communication skills, with a track record of building strong vendor and stakeholder relationships.

A cross-functional mindset, capable of connecting dots across technical, quality, and compliance domains.

Solid knowledge of GMP-Quality standards and EHS responsibilities, ensuring safe and compliant operations.

Where You Will Be

Our Social Circle manufacturing site is one of the largest biotech facilities in the world, dedicated to producing plasma-derived therapies that improve lives. Located east of Atlanta, the site spans over 1.1 million square feet and integrates cutting-edge manufacturing, labs, and collaborative workspaces.

Recognized with an ISPE Facility of the Year Award Honorable Mention in 2019, the site reflects Takedas commitment to innovation, operational excellence, and employee well-being. With over 1,200 team members, Social Circle plays a vital role in Takedas global manufacturing network.

Learn more : Takeda's Manufacturing Site in Social Circle

What Takeda can offer you :

Comprehensive Healthcare : Medical, Dental, and Vision

Financial Planning & Stability : 401(k) with company match and Annual Retirement Contribution Plan

Health & Wellness programs including onsite flu shots and health screenings

Generous time off for vacation and the option to purchase additional vacation days

Community Outreach Programs and company match of charitable contributions

Family Planning Support

Flexible Work Paths

Tuition reimbursement

More about us :

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine :

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location :

USA - GA - Social Circle - Hwy 278

U.S. Base Salary Range :

$137,000.00 - $215,270.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained , certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based e mployee s may be eligible for s hort - t erm and / or l ong- t erm incentive s . U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue