Credit Account Representative

Job Description

Job Description

Who We Are :

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing :

As a Credit Account Representative, you will be responsible for contacting customers who have delinquent debt due to Yancey Bros. Co. The primary purpose of the position is to work with customers to secure payment and assist them with any invoice / statement questions or disputes. The position is often a liaison between the customer and Sales and Operations personnel. Major expected result is to maintain a portfolio of accounts at the lowest possible aging that will allow the company to maintain the best possible borrowing base with regards to Accounts Receivable.

Primary Responsibilities :

• Collection Calls
• Log customer feedback into system
• Log customer disputes in database
• Assist Internal customers with information
• Assist Customers with information
• Prepare corrections to customer accounts
• Prepare demand letters
• Prepare accounts for legal

Additional Responsibilities :

Who We Are Looking For :

To be successful in this position you should have prior account management experience or training. Excellent customer service, organizational and communication skills are also required.

Education / Experience :

Required Qualifications / Skills :

Values :

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Ideal candidates will demonstrate the following values :

What We Offer :

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Employee Wellness Program

Personal Time Off

Career Development