Damage Prevention Technician III - Santa Clara, CA

Damage Prevention Technician III

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Damage Prevention Technician III to perform duties in addition to those of a Damage Prevention Technician II and operate with a great degree of independence.

This role is located in the Santa Clara, CA metro area and working in the field. Our ideal candidate will reside within 30 minutes of the Santa Clara metro area.

Responsibilities :

• Troubleshoot network equipment, remove / replace defective equipment, and work with appropriate resources to isolate and ultimately restore the network.
• Analyze blueprints to determine where construction projects will take place.
• Identifying and mapping location and depth of utilities for fiber optic cable and underground utilities.
• Document interactions, site information, and utilities in organizational software.
• Communicate with clients, engineers, and management.
• Use a variety of techniques (electrical, magnetic, GPS, blueprint analysis, and / or radar) to measure utilities.
• Proactively identify potential problem areas in order to ensure the integrity of the network and company.
• Pinpoint the coordinates of lines using GPS or surveying equipment.
• Oversight of the asset management process and replenishment of on-site / truck materials. Ensure shipping and receiving of company and customer materials is coordinated and timely. Maintains tools, test sets, and all network equipment.
• Act as subject matter expert on technology, process, and company infrastructure.
• Participate in forums or cross-functional team settings to contribute to the development of process or policy.
• Maintain network / site security, cleanliness, and follow all policies related to company property.
• Inspect cabinets, buried cable, construction sites, and other facilities outdoor in various environments, weather conditions, temperatures, exposed to local flora and fauna.
• Engage, monitor, and evaluate the performance of vendor / contractors completing work on behalf of the company.
• Follow all personal safety policies and procedures.
• Assist other employees in the completion of activities as needed.

Qualifications :

Estimated Base Pay Range : $29.71 - $39.61 USD / hour. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non-sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.