Billing Analyst II

Billing Analyst II

Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

The Billing Analyst II serves as a critical liaison between sales, operations, and customers, ensuring seamless revenue cycle management for Cologix's clients. This role combines technical billing expertise with exceptional customer relationship management to drive accurate order processing, timely revenue recognition, and optimal payment outcomes. The position requires a detail-oriented professional who can navigate complex commercial terms, manage custom billing requirements, and resolve disputes while maintaining strong cross-functional partnerships. Success in this role directly impacts customer satisfaction, cash flow, and revenue accuracy for multimillion-dollar accounts across Cologix's data center portfolio.

What You Do Daily :

• Partners with sales, customer care, IT, accounting and customers to ensure sales opportunities flow through Company systems and processes accurately and completely.
• Works effectively with customers to identify their billing requirements for new sales opportunities and enters orders in alignment with their requirements.
• Ensures custom billing and commercial terms are entered accurately and completely on orders and reviews lease amortization schedules to ensure accurate revenue recognition.
• Processes monthly billing and performs first-bill reviews with customers to ensure their billing requirements are met and adjusted as needed.
• Enters / interfaces bills into customer designated portals and works with customers to ensure purchase orders are in place and customers pay timely.
• Develop effective partnering relationships with customers to understand their processes to ensure their purchase orders are in place, are reflected on bills correctly, and customer pays timely in accordance with contractual terms.
• Responds to customer, and internal customer, questions, disputes, timely and effectively.

What Makes You A Good Fit : (Qualifications)

$24 - $30 an hour

We offer a competitive benefit package for full-time employees that includes : Medical, dental, and vision insurance Flexible spending account options Non-accrued PTO Company paid holidays 401k Retirement Plan Short- and Long-Term Disability Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for an annual bonus.

Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at recruiting@cologix.com or call 720-940-2551.