Senior Sales Associate

Senior Retail Guest Experience Sales Specialist

Job Overview

As a Senior Retail Guest Experience Sales Specialist at Bob's Discount Furniture, you'll bring energy, service, and leadership to our showroom floor. You'll guide customers through a personalized shopping journey that reflects The Bob's Wayhonesty, integrity, and a customer-first mindsetwhile leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you'll also support team development, safety protocols, and daily store operations.

This position is based in-store and requires flexible availability, including evenings, weekends, and holidays.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of communication skills, problem-solving, sales aptitude, and service leadership. If you enjoy connecting with people and building relationships while helping a team thrive, this is the role for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas :

Core Competencies & Expertise

• Customer service excellence
• Relationship building and rapport
• Sales engagement and upselling techniques
• Analytical thinking and problem-solving
• Team collaboration and contribution
• Self-leadership and personal accountability
• Effective communication and active listening
• Ability to manage concerns in a service-focused manner

Preferred Competencies & Skills

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core valuesHonesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Funguide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

Physical Demands

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.