Talent.com
Store Protection Specialist

Store Protection Specialist

Ohio StaffingColumbus, OH, US
2 days ago
Job type
  • Full-time
Job description

Job Opportunity At Ross

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions

  • Maintaining Safe & Secure Environment
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies

    Manages Work Processes, Business Acumen, Plans, Aligns & Prioritizes, Builds Talent, Collaborates, Leading by Example, Communicates Effectively, Ensures Accountability & Execution

    Qualifications And Special Skills Required

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Store Protection Specialist • Columbus, OH, US

    Related jobs
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Community Choice Financial Family of BrandsMarysville, OH, US
    Full-time
    As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal : 4am Inbound (Stocking) (T2450)

    Seasonal : 4am Inbound (Stocking) (T2450)

    TargetReynoldsburg, OH, US
    Part-time
    The Starting Hourly Rate / Salario por Hora Inicial is $15.The Pay Range / Rango salarial is $15.Working at Target means helping all families discover the joy of everyday life.We bring that vision ...Show moreLast updated: 3 days ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Marysville, OH, US
    Full-time
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
    • Promoted
    Ground Protection Foreman

    Ground Protection Foreman

    Sunbelt RentalsCarroll, OH, United States
    Full-time
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...Show moreLast updated: 3 days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionWashington Court House, Ohio, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionRichwood, Ohio, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    STORE MANAGER IN MARENGO, OH

    STORE MANAGER IN MARENGO, OH

    Dollar GeneralMarengo, Ohio, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 4 days ago
    • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border ProtectionMount Sterling, Ohio, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionFredericktown, Ohio, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Loss Prevention Specialist

    Loss Prevention Specialist

    Hobby LobbyColumbus, OH, US
    Full-time +1
    Do you have EXPERIENCE IN RETAIL LOSS PREVENTION and want to work for a company that still believes in apprehending and prosecuting criminals?. Hobby Lobby is currently seeking a full time In-Store....Show moreLast updated: 9 hours ago
    • Promoted
    Loss Prevention Agent

    Loss Prevention Agent

    Hobby LobbyReynoldsburg, OH, US
    Full-time
    The Loss Prevention Department for Hobby Lobby is currently seeking a full time In-Store Loss Prevention Agent to help protect our stores. Must have previous undercover, floor walking Loss Preventio...Show moreLast updated: 30+ days ago
    • Promoted
    A2 Sr Target Security Specialist

    A2 Sr Target Security Specialist

    TargetWest Jefferson, OH, US
    Full-time
    Senior Target Security Specialist (STSS).A role in Supply Chain Asset Protection means keeping our team, visitors, and brand safe and secure and leading through crisis events.We protect profitable ...Show moreLast updated: 15 days ago
    • Promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border ProtectionPleasantville, Ohio, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 23 days ago
    • Promoted
    Travel CT Tech - $2,147 to $2,380 per week in Washington Court House, OH

    Travel CT Tech - $2,147 to $2,380 per week in Washington Court House, OH

    AlliedTravelCareersWashington Court House, OH, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Washington Court House, Ohio, 43160!.Ready to start your next travel adventure? LRS Healthcare offers a full benefi...Show moreLast updated: 25 days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionCenterburg, Ohio, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    Loss Prevention Agent

    Loss Prevention Agent

    TorridWest Jefferson, OH, US
    Full-time
    At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention.We believe inclu...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,466 to $2,666 per week in Washington Court House, OH

    Travel CT Tech - $2,466 to $2,666 per week in Washington Court House, OH

    AlliedTravelCareersWashington Court House, OH, US
    Full-time
    AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Washington Court House, Ohio, 43160!. Are you ready to take your Travel career to the next level? See places you ...Show moreLast updated: 25 days ago
    • Promoted
    Control Technician - 2nd Shift - Lockbourne, OH

    Control Technician - 2nd Shift - Lockbourne, OH

    Bath & Body WorksCommercial Point, OH, US
    Full-time
    Paid Time Off Health Benefits Day One 401K Match No Travel.At Bath & Body Works, everyone belongs.We are committed to creating a culture of belonging focused on delivering exceptional fragrances...Show moreLast updated: 3 days ago