AI Engineer (Level I - V)

This position focuses on the design, development, and support of artificial intelligence (AI) solutions to meet the organization's operational and strategic needs. The AI Engineer will be responsible for developing and supporting AI solutions including support for tools such as Azure OpenAI, Microsoft CoPilot, ChatGPT Enterprise, Anthropic Claude, etc. The position will build and optimize AI / ML models, integrating them with critical business applications, and ensuring compliance with organizational and regulatory standards.

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The ideal candidate will have a strong technical background in AI / ML frameworks, cloud platforms, and data engineering, while also possessing excellent communication and customer service skills. Responsibilities will include end-to-end AI solution development, from data preparation to application integration, model deployment and continuous monitoring. Responsibilities for any and all AI solutions will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to collaborate effectively with stakeholders, interpret business requirements, and deliver innovative, reliable, and secure AI solutions.

This position requires a strong customer service focus, a positive attitude, and excellent oral and written communication skills.

Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS , OSHA , SOX , NERC , FERC , and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.

Job Duties

• AI Solution Development & Support : Implements and optimizes AI / ML models to solve business problems. Develops and integrates AI / ML pipelines with enterprise applications. Provides tier 2 and tier 3 support for AI-related systems.
• Data Preparation & Analysis : Sources and prepares data for AI / ML model training and testing. Conducts data analysis to ensure model accuracy and reliability.
• Model Deployment & Continuous Monitoring : Deploys AI solutions in production environments and monitors model performance. Troubleshoots and refines AI models based on performance metrics and user feedback.
• Collaboration & Project Leadership : Collaborates with business stakeholders, IT teams, and external vendors to gather requirements and deliver AI solutions. Leads projects and contributes to cross-functional initiatives.
• Documentation & Standards Development : Prepares technical documentation for AI solutions, including architecture diagrams and workflows. Contributes to the development of AI / ML best practices and standards within the organization.
• Continuous Improvement : Engages in continuous learning to stay updated on emerging AI technologies and industry best practices. Identifies opportunities for innovation and improvement in AI development and operations.

Required Qualifications

Education : Bachelor's degree in Computer Science, Data Science, Computer Engineering, Information Systems, or a related field from an accredited college or university.

Experience :

Equivalent Experience :

Responsibility :

Licenses, Certifications, and / or Registrations : The following relevant certifications are a plus :

Specialized Skills :

Proficiency in AI / ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.

Familiarity with version control tools (Git, SVN).

In-depth understanding of data privacy and security best practices.

Excellent problem-solving and analytical skills with attention to detail.

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.